William Miceli
Von Steuben Director of Technology
Qualifications Profile:
Information Technology Specialist offering technical strengths in Network Administration and Technical Support to a role in a forward-focused educational organization.
Production Support: Strengths diagnosing and resolving issues with business critical planning tools, voice and data communications systems, and desktop hardware. Highly effective providing remote and onsite support for legacy systems and new tools during deployment. Demonstrated ability to upgrade, enhance, and tune systems performance.
Network Systems: Demonstrated ability to plan, configure, deploy, and administer mission critical network systems. Expert for resource management, security, and performance management.
Project Team Leadership: Extensive experience facilitating communication between functional users, strategic decision makers, and technical resources. Firm grounding in end-to-end, enterprise-level systems migrations. Talented trainer and mentor to technical staff and end users.
Key Strengths: Rapidly build and foster communications with staff at all levels and all professional disciplines. Able to concisely convey complex technologies to a variety of skill levels. Talent for quickly assessing potential of emerging technologies. Strong performer in high-stress, deadline-driven environments.
Certifications:Google Certified Educator: Level 1